D-4
• Typically, these services include repair of the computer, memory
cards, and video monitors.
Not Covered
• All exclusions contained in the 3rd party service provider’s policy
which is incorporated herein by reference.
• Software operating system installation.
• User intentional or unintentional removal of key software property
or files.
Software Coverage
Covered
• FARO’s warranty may differ depending on the Software you are
utilizing. Please consult your software warranty or contact FARO
customer service to determine the warranty conditions for your
particular software.
Not Covered
• End users are responsible for the procurement and installation of
3rd party authored or software updates as required to use with
FARO authored software products, unless FARO resold these
packages to the end user as an authorized reseller. Examples of 3rd
party authored software are: DOS, Windows, AutoCAD, AutoSurf,
SurfCAM and others.
Extended Warranty with Loaner
The Extended Warranty with Loaner Plans additionally provide loaner
equipment when service (and in some cases calibration) is required. All
equipment shipping costs are paid for by FARO (both ways). FARO will
make its best efforts to ship all loaner equipment within 24 hours of the
receipt of the purchaser’s request. Once the need for a service has been
verified by FARO, FARO will make its best effort to ship all loaner
computers within 72 hours of the receipt of the purchaser’s request.
08m80e00_FaroArm_Quantum.book Page 4 Tuesday, August 22, 2017 11:03 AM
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