Juniper SRX1500 - Information You Might Need to Supply to JTAC; Required Tools and Parts for Packing the SRX1500 Services Gateway

Troubleshooting Chassis and Interface Alarm Messages on the SRX1500 Services
Gateway
Problem Description: When the services gateway detects an alarm condition, the alarm LED on
the interfaces glows red or yellow on the front panel as appropriate. To view a more
detailed description of the alarm cause, issue the show chassis alarms command.
There are two classes of alarm messages:
• Chassis alarms—Indicate a problem with a chassis component such as the cooling
system or power supply.
• Interface alarms—Indicate a problem with a specific network interface.
For more information about the show chassis alarms command, see Monitoring and
Troubleshooting for Security Devices.
Diagnosis Table 22 on page 90 describes alarms that can occur for a services gateway chassis
component.
Table 22: Alarms for Services Gateway Chassis Components
Alarm SeverityActionAlarm ConditionsComponent
Yellow (minor)If the internal flash fails at
startup, the services
gateway automatically
boots itself from the
alternative boot device
(USB storage device).
If you configured the
services gateway to boot
from an alternative boot
device, ignore this alarm
condition.
If you did not configure the
services gateway to boot
from an alternative boot
device, contact JTAC.
The services gateway
boots from an
alternate boot device.
Boot media
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SRX1500 Services Gateway Hardware Guide