Listing the SRX1500 Services Gateway Component Details with the CLI
Before contacting Juniper Networks to request a Return Materials Authorization (RMA),
you must find the serial number on the SRX1500 Services Gateway or component.
To list all of the SRX1500 Services Gateway components and their serial numbers, enter
the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis P1B_00000058 SRX1500
Midplane REV 02 750-058562 ACMH1592 SRX1500
Pseudo CB 0
Routing Engine 0 BUILTIN BUILTIN SRX Routing Engine
FPC 0 REV 05 711-053832 ACMG3290 FEB
PIC 0 BUILTIN BUILTIN 12x1G-T-4x1G-SFP-4x10G
Xcvr 16 REV 01 740-031980 183363A02054 SFP+-10G-SR
Xcvr 17 REV 01 740-031980 183363A02210 SFP+-10G-SR
Xcvr 18 REV 01 740-031980 183363A02260 SFP+-10G-SR
Xcvr 19 REV 01 740-031980 183363A02605 SFP+-10G-SR
Power Supply 0 REV 01 740-055217 1EDP42500JZ PS 400W 90-264V AC in
Fan Tray 0 SRX1500 0, Front to Back
Airflow - AFO
Fan Tray 1 SRX1500 1, Front to Back
Airflow - AFO
Fan Tray 2 SRX1500 2, Front to Back
Airflow - AFO
Fan Tray 3 SRX1500 3, Front to Back
Airflow - AFO
NOTE: Most components also have a serial number ID label attached to the
component body.
Related
Documentation
Contacting Customer Support on page 105•
• Returning a SRX1500 Services Gateway Component to Juniper Networks on page 106
• Locating the SRX1500 Services Gateway Chassis Serial Number and Agency Labels
on page 106
• Information You Might Need to Supply to JTAC on page 108
• Required Tools and Parts for Packing the SRX1500 Services Gateway on page 108
107Copyright © 2017, Juniper Networks, Inc.
Chapter 22: Contacting Customer Support
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