Related
Documentation
Contacting Customer Support on page 105•
• Returning a SRX1500 Services Gateway Component to Juniper Networks on page 106
• Locating the SRX1500 Services Gateway Chassis Serial Number and Agency Labels
on page 106
• Information You Might Need to Supply to JTAC on page 108
• Required Tools and Parts for Packing the SRX1500 Services Gateway on page 108
• Packing SRX1500 Services Gateway Components for Shipment on page 110
Packing SRX1500 Services Gateway Components for Shipment
Follow these guidelines for packing and shipping individual components of the services
gateway:
•
When you return a component, make sure that it is adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
•
Use the original shipping materials if they are available.
•
Place the individual component in an electrostatic bag.
•
Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
CAUTION: Do not stack any of the services gateway components during
packing.
Related
Documentation
• Contacting Customer Support on page 105
• Returning a SRX1500 Services Gateway Component to Juniper Networks on page 106
• Listing the SRX1500 Services Gateway Component Details with the CLI on page 107
• Information You Might Need to Supply to JTAC on page 108
• Required Tools and Parts for Packing the SRX1500 Services Gateway on page 108
• Packing the SRX1500 Services Gateway for Shipment on page 109
Copyright © 2017, Juniper Networks, Inc.110
SRX1500 Services Gateway Hardware Guide
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