Troubleshooting
10-13
10
Error Code:0007,
5101, 5102, 5103, 5104,
7101, 720f
ā Turn the main power switch off and
then on. If this occurs repeatedly,
write down the error code that
appears in the message display and
contact a service technician. (See the
procedure in
Machine failure. Call
service.)
ā
Error Code:9181
Have more than 999 original
pages been scanned?
If there are more than 999 original
pages, send the pages in separate
batches.
ā
Scan To FTP Error Code
Error Code:1101
Is the host name of the FTP
server incorrect?
Set the correct host name in
Command Center RX.
ā
Error Code:1102
Is a domain name entered? Correctly enter the user name in the
"domain\user" or "domain\user"
format.
ā
Did you specify an invalid
user or password?
Enter the correct user name and
password.
ā
Error Code:1103
Is the correct folder path
entered?
Enter the correct folder path. ā
Did you specify a user who
is not allowed to access the
folder, or has access
permission been set for the
folder?
Check the access restrictions of the
destination folder.
ā
Error Code:1105
Is FTP protocol enabled? Enable FTP protocol in Command
Center RX.
ā
Error Code:1131
Is one of the FTPS settings
incorrect?
Check the security settings. ā
Error Code:1132
Are you trying to send to a
server that does not support
FTPS service or the
encryption method?
Check if the server supports FTPS.
Check if the server supports the
encryption method.
ā
Error Message Checkpoints Corrective Actions
Reference
Page