1-3. Emergency assistance
1-3.Emergency assistance
*1
: If equipped
*2
: Operates within the eCall coverage.
“SOS” button
*
Indicator lights
Microphone
*
: This button is intended for communica-
tion with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not relate
to the device and are not intended for
communication with the eCall system
operator.
Q Automatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
eCall control center.
*
The answering
operator receives the vehicle’s loca-
tion, the time of the incident and the
vehicle VIN, and attempts to speak
with the vehicle occupants to assess
the situation. If the occupants are
unable to communicate, the operator
automatically treats the call as an
emergency and contacts the nearest
emergency services provider (999
system etc.) to describe the situation
and request that assistance be sent to
the location.
*
: In some cases, the call cannot be made.
(oP.105)
Q Manual Emergency Calls
In the event of an emergency, press the
“SOS” button to call the eCall control
center.
*
The answering operator will
determine your vehicle’s location,
assess the situation, and dispatch the
necessary assistance required.
Make sure to open the cover before
pressing the “SOS” button.
eCall is a telematics service that
uses Global Navigation Satellite
System (GNSS) data and embed-
ded cellular technology to enable
the following emergency calls to be
made: Automatic emergency calls
(Automatic Collision Notification)
and manual emergency calls (by
pressing the “SOS” button). This
service is required by United Arab
Emirates Regulations.
System components
A
B
C
Emergency Notification Ser-
vices
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