8 - 10 MC9190-G Integrator Guide
Four Slot Spare Battery Charger
Single Slot Serial/USB Cradle
Table 8-5
Troubleshooting The Four Slot Spare Battery Charger
Symptom Possible Cause Action
Batteries not
charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Ensure the charger is receiving power. Confirm main battery is
charging. If a battery is fully depleted, it can take up to four hours to
fully recharge a battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
Table 8-6
Troubleshooting the Single Slot Serial/USB Cradle
Symptom Possible Cause Action
LEDs do not light
when MC9190-G
or spare battery
is inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to both the cradle
and to AC power.
MC9190-G is not seated
firmly in the cradle.
Remove and re-insert the MC9190-G into the cradle, ensuring it is
firmly seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
MC9190-G
battery is not
charging.
MC9190-G was removed
from cradle or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure MC9190-G is seated
correctly. Confirm that the battery is charging. If a MC9190-G battery
is fully depleted, it can take up to four hours to fully recharge a
battery (if the MC9190-G is off and longer if the MC9190-G is
operating).
For Windows Mobile 6.5 devices, view battery status by tapping
Start
>
Settings
>
System
tab >
Power
.
For WinCE 6.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC9190-G is not
fully seated in the cradle.
Remove and re-insert the MC9190-G into the cradle, ensuring it is
firmly seated.
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