Troubleshooting and Diagnostics 147
P/N CLS151164 Rev. B LabChip GX Touch/GXII Touch User Manual PerkinElmer, Inc.
Error Messages
Before a run is started and while an assay is running, the
instrument firmware and software checks for errors (e.g.,
disconnected devices, bad parameters, bad data, etc.). If an error is
detected, an error or warning message displays at the bottom of the
Home Window and an Error or Warning button displays on the
Navigation Bar. Depending on the error, the run may continue or be
aborted. Touch the Error or Warning button to display the event in
the EventLog Tab. The error or warning description describes the
problem and either contains information on how to resolve the
problem or directs you to call PerkinElmer Technical Support (see
page 3).
For specific information about an error or warning message, touch
one of the links below.
General Errors
• Device <Name> is Disconnected
• Plate Carrier Motion Blocked
• Home Timeout
• Move Timeout
• Pressure Leak Detected
• Focus Failed
Chip Warnings
• Maximum Samples Exceeded
• Chip Primed for Different Assay
LabChip GX Touch/GXII Touch Warnings
• HV Check Failed
• Current Leakage Check Failed
• Chip Temperature Warning
• GUI Cannot Connect to CFR Database
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