Chapter 10
Possible Cause Solution
Larger envelopes are being fed
with the shorter edge first (portrait
orientation).
l
Envelopes are skewing, and
stopping in the feeder area.
OR
l
Envelopes are shearing, and
stopping in the WEIGH-ON-
THE-WAY® (W-O-W®) trans-
port area.
1. Clear the envelope stoppage.
2.
Set the default feeder speed to
Reduced.
l
If shearing and stoppages
continue to occur, seal the
envelopes prior to running
mail and continue to run in
slow speed mode.
l
If sealing the envelope prior
to the mail run does not
resolve the issue, print
tapes.
In addition, ensure that the side
guide is properly adjusted and
maintained throughout the
entire mail run.
Description: Envelopes are not feeding.
210
SV62250 Rev. G