UM-PRORUNNER_Mk5-1.2-EN-US 115
Troubleshooting
13.3 Belt carrier
Problem Possible cause Solution
Product is not transported while
drive is running.
Belt tension to loose. Replace belt.
The motor hums and does not
run properly.
The motor runs with 2 phases,
e.g. because of a faulty connec-
tion, broken cable or a defective
winding.
Check the connections and the-
cable. Dismount the motor for
repair. Refer to section 7.8.11.
The motor does not run. Electrical failure. Check electrical connections
The operation or main power
supply switch ison "OFF".
Set the operation/main power
supply switch to "ON".
The door switch or emergen-
cystop is active.
Release the emergency stop-
switch after having checked
ifthe situation is safe.
The motor does not run and-
makes a humming sound.
Mechanical or electrical failure. An authorised qualified person-
should disconnect the motor.
Refer to section 7.4.1.
No full power. Check the power cable for a
break or short circuit.
Poor contact. Check the terminal clamps.
Defect in the motor. Check the connection and the-
motor winding.
Blown fuse. Replace the fuse.
Thermal safeguard triggered. Investigate and remedy the
cause of the overheating.
Motor protection triggered by a
short circuit or overload.
Investigate and remedy the-
cause. Then reset the motor-
protection.
Defective power controller. Investigate and remedy the-
cause. Replace the power con-
troller.
The motor starts with difficulty. Electrical faults such as "The
motor does not run and makes
a humming sound".
Check the starting current and
the nominal current. Investi-
gate and remedy the cause of
the increased use of energy.
Transported product weight is
above specifications.
Check maximum weight and
contact Qimarox to check if
drive can be replaced with
stronger version.
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