TROUBLESHOOTING HARDWARE FAILURE
6-2
Hardware Failure
HDD SMART failure
Replace HDD
HDD not ready, or server does not see hard disk drive
Swap the cable from the good HDD slot to the failing HDD verify the server detects HDD, if
it can detect HDD then the cable is bad or else replace the HDD
HDD SATA failure
Verify the cable by swapping the cable from good HDD slot to the failing HDD. If the cable
is good, replace HDD
Motherboard No Boot
Plug in debug card and re-install motherboard tray for bus bar to check if the board is still
no boot.
If the debug card shows a loop of 00-XX-30-1c, which means XX slot DIMM is failed.
Replace the DIMM, then power on motherboard to verify the DIMM replacement.
If the debug card does not show anything and Rack is working fine then return the M/B
tray ODM.
0400xA6
0410xA7
1100xB0
1110xB1
1200xB2
1210xB3
1300xB4
1310xB5
1400xB6
1410xB7
Table 2: Memory Reference Code Checkpoints (Continued)
NODE CHANNEL DIMM ERROR CODE
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