Type 5002
(D629)
Cannot send by Alias Fax number.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Number of specified Alias fax correct?
Confirm the Alias of the remote fax.
Error Code: 13-14
3 Firewall/NAT installed?
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
4 Transmission sent manually? Manual sending not supported.
5 Gatekeeper/SIP server installed correctly? Contact the network administrator.
6
Gatekeeper/SIP server power switched
on?
Contact the network administrator.
7
IP address/host name of Gatekeeper/SIP
server correct?
Check the IP address/host name.
8
DNS server registered when
Gatekeeper/SIP server host name
specified?
Contact the network administrator.
9 Enable H.323/Enable SIP SW is set to on?
Check the settings.
See User Parameter SW 34 Bit 0/SW
34 Bit 1
10 IP address of local fax registered? Register the IP address of the local fax.
11 Alias number of local fax registered?
Register the Alias number of the local
fax.
12 Remote fax registered in Gatekeeper? Contact the network administrator.
13 Remote fax a T.38 terminal?
Check whether the remote fax is a T38
terminal.
14 Remote fax switched off or busy? Contact the network administrator.