shooting
SC5xx: Paper Feed and Fusing
No.
Definition
Symptom Possible Cause
501 C
Tray 1 lift motor malfunction (Optional paper tray units)
The paper lift sensor fails to
activate twice continuously
after the tray lift motor has
been on for 12 seconds.
Paper lift sensor
Tray lift motor
Too much load on the drive
mechanism
Poor tray lift motor connection
502 C
Tray 2 lift motor malfunction (Optional paper tray units)
The paper lift sensor fails to
activate twice continuously
after the tray lift motor has
been on for 12 seconds.
Paper lift sensor
Tray lift motor
Too much load on the drive
mechanism
Poor tray lift motor connection
503
-01
-11
C
Paper bank 1 error (Paper Feed Unit or LCT) (Paper lift error)
(D158/D159)
The paper lift sensor fails to
activate after the tray lift
motor has been on for 18
seconds
Paper lift sensor
Tray lift motor
Poor tray lift motor connection
Broken harness
Defective bank controller board
503
-02
-12
C
Paper bank 1 error (Paper Feed Unit or LCT) (Upper limit error)
(D158/D159)
The paper lift sensor fails to
activate three times
continuously right after the
tray lift motor has been
turned on.
Paper lift sensor
Broken harness
Defective bank controller board