IP-Fax Troubleshooting
D702 48 SM
Cannot receive by Alias Fax number.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Firewall/NAT is installed?
Cannot the breach firewall. Request the
remote fax to send by using another
method (Fax, Internet Fax)
3
Gatekeeper/SIP server installed
correctly?
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
4
Power to Gatekeeper/SIP server
switched on?
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
5
IP address/host name of
Gatekeeper/SIP server correct on the
sender’s side?
Request the sender to check the IP
address/host name.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
6
DNS server registered when
Gatekeeper/SIP server host name
specified on sender’s side?
Contact the network administrator.
The sender machine displays this
error code when the sender fax is
a Ricoh model.
7
Enable H.323/Enable SIP SW is set to
on?
Request the sender to check the settings.
User Parameter SW 34 Bit 0/SW 34 Bit 1
Only if the remote sender fax is a
Ricoh fax.
8 Local fax IP address registered? Register the IP address.
9 Local fax Alias number registered? Register the Alias number.
10 Network bandwidth too narrow?
Request the system administrator to
increase the bandwidth.