Service Call Conditions
D158/D159/D160/D161/D170 5-41 SM
Trouble-
shooting
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC857-00 B
USB I/F Error
The USB interface is unusable because of a driver error.
USB driver error (There are three causes of USB error: RX
error/CRC error/STALL. SC is issued only in the case of STALL.)
Check USB connection.
Replace the controller board.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC858-01 -
Data encryption conversion error (HDD Key Setting Error)
A serious error occurred during an attempt to update the
encryption key.
Data in the USB Flash etc. corrupted
Communication error because of electromagnetic
interference etc.
Controller board defective
Replace the board.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC858-02 A
Data encryption conversion error (NVRAM read/write error)
A serious error occurred after data conversion during an attempt
to update the encryption key.
NVRAM defective
Replace the board.
Rev. 01/16/2014
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