Service Call Conditions
D158/D159/D160/D161/D170 5-89 SM
Trouble-
shooting
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC870-23 B Address Book data error (File I/O: Failed to write to file.)
SC870-24 B Address Book data error (File I/O: Failed to read file.)
SC870-25 B Address Book data error (File I/O: Failed to check file size.)
SC870-26 B Address Book data error (File I/O: Failed to delete data.)
SC870-27 B Address Book data error (File I/O: Failed to add data.)
SC870-30 B
Address Book data error (Search: Failed to obtain data from
cache when searching in the machine Address Book. delivery
destination/sender.)
SC870-31 B
Address Book data error (Search:Failed to obtain data from
cache during LDAP search.)
SC870-32 B
Address Book data error (Search:Failed to obtain data from
cache while searching the WS-Scanner Address Book.)
SC870-41 B
Address Book data error (Cache: failed to obtain data from
cache.)
SC870-50 B
Address Book data error (On startup: Detected abnormality of
the Address Book encryption status.)
SC870-51 B
Address Book data error (Encryption settings: Failed to create
directory required for conversion between plaintext and
encrypted text.)
SC870-52 B
Address Book data error (Encryption settings: Failed to convert
from plaintext to encrypted text.)
SC870-53 B
Address Book data error (Encryption settings: Failed to convert
from encrypted text to plaintext.)
SC870-54 B
Address Book data error (Encryption settings: Detected data
inconsistency when reading the encrypted Address Book.)
SC870-55 B
Address Book data error (Encryption settings: Failed to delete
file when changing encryption setting.)
Rev. 01/16/2014
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