Service Call Conditions
D158/D159/D160/D161/D170 5-95 SM
Trouble-
shooting
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC877-00 B
Data Overwrite Security card error
The "Auto Erase Memory" function of the Data Overwrite
Security is set to on but it cannot be done.
Data Overwrite Security option SD card is broken.
Data Overwrite Security option SD card has been removed.
If the SD card is broken, prepare a new Data Overwrite
Security option SD card and replace the NVRAM.
If the SD card has been removed, turn the main power off
and reinstall a working Data Overwrite Security option SD
card.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC878-00 D
TPM electronic authentication error
The machine failed TPM electronic authentication.
System hash registered in the TPM did not match the data on
the USB flash.
System module was updated in an unauthorized manner.
USB flash is not working correctly.
Replace the board.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC878-01 D
USB Flash error
USB Flash file system error
USB Flash file system has been destroyed.
Replace the controller board.
Rev. 01/16/2014
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