TABLE OF CONTENTS
Introduction......................................................................................................................................................... 5
How to Read This Manual................................................................................................................................. 6
Symbols...........................................................................................................................................................6
Disclaimer........................................................................................................................................................6
Notes...............................................................................................................................................................6
1. Before You Begin
About This Manual............................................................................................................................................. 7
Guide to Components........................................................................................................................................ 8
About the Display for Options........................................................................................................................... 9
Before you change a setting............................................................................................................................10
About Printing Surfaces....................................................................................................................................11
2. Troubleshooting Service Call Problems (SC Codes)
What Are SC Codes?...................................................................................................................................... 13
If an SC code appears:............................................................................................................................... 13
SC Code List..................................................................................................................................................... 14
3. Troubleshooting Image Quality Problems
Color Toner Spotting/Staining....................................................................................................................... 17
Colored Spots.............................................................................................................................................. 17
Colored Streaks (1)..................................................................................................................................... 19
Colored Streaks (2)..................................................................................................................................... 20
Colored Streaks (3)..................................................................................................................................... 21
Black Streaks................................................................................................................................................ 22
Two 20-mm Long Vertical Streaks..............................................................................................................23
Two 24-mm Wide Streaks.......................................................................................................................... 25
Stained Paper Edges................................................................................................................................... 26
Stained Background.................................................................................................................................... 26
Ghosting....................................................................................................................................................... 27
Scratched Images and Stained Paper Edges............................................................................................ 28
Toner Scatter.....................................................................................................................................................30
Toner Scatter (1).......................................................................................................................................... 30
Toner Scatter (2).......................................................................................................................................... 31
Toner Scatter (3).......................................................................................................................................... 33
Color Loss......................................................................................................................................................... 35
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