Messages Reporting Paper Misfeeds
Paper misfeeds are reported by messages prefixed with problem codes.
Resolve the problem according to the code.
This section only lists the codes for problems that can be resolved by the user. If a problem code not
listed in this section appears, contact your service representative.
If (J099) Appears
Cause:
Double feeding has occurred.
Solution:
Depending on the cause of the problem, do one of the following:
Coated or another type of unsupported paper is loaded in the machine's tray.
Load paper not supported by the machine's paper tray (Trays 1-3) in the wide LCT or another paper
tray that supports the paper.
For details about the size and type of paper that can be loaded in the paper trays, see "Recommended
Paper Sizes and Types", Paper Specifications and Adding Paper.
Sheets are stuck to each other.
Fan the paper before loading it to loosen the sheets.
For details about fanning the paper, see "Fanning the Paper", Paper Specifications and Adding Paper.
The edges of the sheets are rough.
Turn the sheets the other way up or smooth the edges before loading the paper.
Messages Reporting Paper Misfeeds
69
To Next Page
Loading...
