Ricoh Pro C5200s Operating Instructions Troubleshooting: Tcru/Oru

This problem may occur if the machine is left unattended for a long period or the toner bottle is kept out
of its moisture-proof bag for a long period.
Solution:
1. To identify the affected color, print three full-page, solid-fill A3 or DLT sheets for each of
cyan, yellow, magenta, and black. The color affected by the colored streaks is the cause
of the problem.
2. Print 200 full-page, solid-fill A3 or DLT sheets in the affected color.
3. Print the image. Is the problem resolved?
Yes Finished!
No Replace the toner bottle for the affected color.
4. Print 200 full-page, solid-fill A3 or DLT sheets in the affected color.
5. If the problem persists, contact your service representative.
Black Streaks
Short black streaks appear on a black halftone image.
300 mm (12 in.)
60 mm
(2.4 in.)
60 mm
(2.4 in.)
CNT004
Cause:
A sheet is bent at the entrance to the fusing unit and comes into contact with the edge of the paper
delivery tank, where static electricity builds up on the sheet through friction. This causes scattering of
unfixed toner on the paper surface.
This may occur if:
3. Troubleshooting Image Quality Problems
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Ricoh Pro C5200s Specifications

General

Print Technology	Laser
Max Paper Size	330.2 x 487.7 mm
Monthly Duty Cycle	300, 000 pages
Print Speed	65 ppm
Resolution	1200 x 4800 dpi
Paper Input Capacity	8, 250 sheets
Paper Weight	52 to 360 gsm
Duplex Printing	Standard
Network Connectivity	Ethernet 10Base-T/100Base-TX/1000Base-T
Supported Media Sizes	A3, A4, A5, B4, B5
Supported Media Types	Plain, Recycled, Coated, Envelope
Warm-up Time	Less than 5 minutes