Basic Operations 50
Youwillnotbeabletoaccessthedeviceafterafactorydataresetifyoudonothaveyour
GoogleAccountusernameandpassword.Formoreinformation,seeFactoryDataReset.
Caution:YoushouldremoveyourGoogleAccountbeforeshippingyourdevicetoSamsungorany
otherserviceproviderforserviceandbeforeresettingthedevicetofactorysettings.
Enable Factory Reset Protection
AddingaGoogleAccounttoyourdeviceautomaticallyturnsontheFactoryResetProtection(FRP)
securityfeature.Formoreinformation,seegoogle.com.
Disable Factory Reset Protection
TodisableFRP,removeallGoogleAccountsfromthedevice.
1.
Fromhome,tapApps >Settings .
2.
TapAccounts >Google.
3. TapMore>Remove account.
Google Play Store
GooglePlayistheplacetogotofindnewAndroidapps,books,movies,andmusicforyourphone.
Choosefromawidevarietyoffreeandpaidcontentrangingfromproductivityappsandgamesto
bestsellingbooksandblockbustermoviesandmusic.Whenyoufindwhatyouwant,youcaneasily
downloadandinstallitonyourphone.
ToaccesstheGooglePlaystoreapp,youmustfirstconnecttotheInternetusingyourphone’sWi-Fi
ormobiledataconnectionandsignintoyourGoogleAccount.SeeBrowserandSignIntoYour
GoogleAccountfordetails.
Installing Applications
ManydifferentkindsofapplicationscanbeinstalledonyourphonefromGooglePlay(provided
byGoogleInc.).Thecompanyisnotresponsibleinanywayforuser-installedapplications
(quality,reliability,legality,fitnessforapurpose,credibility,accuracy,etc.)orresulting
malfunctions(viruses,etc.).
Important:Ourpoliciesoftendonotapplytothird-partyapplications.Third-partyapplicationsmay
accessyourpersonalinformationorrequireustodiscloseyourcustomerinformationtothethird-
partyapplicationprovider.Tofindouthowathird-partyapplicationwillcollect,access,use,or
discloseyourpersonalinformation,checktheapplicationprovider’spolicies,whichcanusuallybe
foundontheirwebsite.Ifyouaren’tcomfortablewiththethird-partyapplication’spolicies,donotuse
theapplication.
Find and Install an App
WhenyouinstallappsfromGooglePlayappandusethemonyourphone,theymayrequireaccess
toyourpersonalinformation(suchasyourlocation,contactdata,andmore)oraccesstocertain