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Sun Microsystems Ultra 20 M2 - User Manual

Sun Microsystems Ultra 20 M2
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Sun Microsystems, Inc.
www.sun.com
Submit comments about this document at: http://www.sun.com/hwdocs/feedback
Sun Ultra™ 20 M2 Workstation
Service Manual
Part No. 819-6584-11
January 2007, Revision A

Table of Contents

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Sun Microsystems Ultra 20 M2 Specifications

General IconGeneral
BrandSun Microsystems
ModelUltra 20 M2
CategoryDesktop
LanguageEnglish

Summary

Preface

How this Document is Organized

Outlines the manual's structure, detailing content by chapter and appendix for user guidance.

Chapter 1 Sun Ultra 20 M2 Workstation Hardware Features

1.1 Front Panel Components

Illustrates and lists components of the Sun Ultra 20 M2 Workstation's front panel for identification.

1.2 Back Panel Components

Depicts and lists components of the Sun Ultra 20 M2 Workstation's back panel, including ports and connectors.

1.3 Internal Components and Cables

Shows locations of major internal system components and connectors, listing all identified parts.

Chapter 2 Unpacking, Cabling, and Powering the Sun Ultra 20 M2 Workstation

2.1 Planning the Installation Process

Provides a flowchart for users to plan and guide the initial setup and installation of the workstation.

2.2 Checking Package Contents

Lists all items included in the workstation package for users to verify upon unpacking.

2.3 Connecting External Devices to the Workstation

Illustrates and explains the procedure for connecting external peripherals like keyboards, mice, and monitors.

2.4 Powering On the Workstation

Step-by-step instructions for safely powering on the Sun Ultra 20 M2 Workstation and verifying system status.

2.5 Powering Off the Workstation

Details the recommended procedures for safely shutting down and powering off the workstation to prevent data loss.

Chapter 3 Troubleshooting

3.1 Troubleshooting Overview and Information Gathering

Guides on collecting essential problem information and initial steps for diagnosing workstation issues.

3.2 Visual Inspection for Hardware Issues

Describes procedures for performing external and internal visual checks to identify hardware problems and loose connections.

3.3 Troubleshooting Procedures and Solutions

Presents a table of common workstation problems with their potential causes and recommended solutions.

3.4 Obtaining Technical Assistance and Support

Provides contact information, including Sun web sites and telephone numbers, for technical support.

Chapter 4 Running Diagnostics

4.1 Understanding the Diagnostic Partition

Explains the purpose and function of the diagnostic partition required for storing test log files.

4.2 Starting Pc-Check Diagnostics Software

Details prerequisites and steps to launch the Pc-Check Diagnostics from the Tools and Drivers CD.

4.3 System Information Menu Options

Describes the various options within the System Information menu for viewing detailed hardware and software configurations.

4.4 Advanced Diagnostics Tests

Introduces the Advanced Diagnostics menu, listing specific hardware component tests for detailed analysis.

4.5 Immediate Burn-In Testing Procedures

Explains how to run quick, no-input, and full burn-in test scripts for comprehensive system stress testing.

4.6 Deferred Burn-In Testing Options

Guides on creating, saving, and managing custom burn-in test scripts for later execution.

4.7 Create Diagnostic Partition on Hard Drive

Details procedures for creating and accessing a diagnostic partition on the workstation's primary bootable disk.

4.8 Show Results Summary of Diagnostic Tests

Explains how the summary displays test outcomes, indicating Pass, Fail, or Not Applicable status.

4.9 Print Diagnostic Results Report

Provides instructions on how to print the collected diagnostic test results for review and record-keeping.

4.10 About Pc-Check Software

Offers general information about the Pc-Check diagnostic software, including its components.

4.11 Exit Pc-Check Diagnostics to DOS

Describes the process for exiting the Pc-Check diagnostic utility and returning to the DOS command prompt.

Chapter 5 Maintaining the Workstation

5.1 Electrostatic Discharge (ESD) Precautions

Details essential precautions to prevent component damage from electrostatic discharge during handling and installation.

5.2 Opening the Workstation for Maintenance

Describes how to remove the left side access panel and the front bezel to access internal components.

5.3 Closing the Workstation After Maintenance

Provides steps for reinstalling the front bezel and left side access panel after component replacement or inspection.

5.4 Removing or Adding a Hard Disk Drive (HDD)

Contains procedures for safely removing and installing hard disk drives (HDDs) in the workstation's drive bays.

5.5 Installing SAS Card, Cables, and Hard Drives

Guides on replacing SATA drives with SAS drives, including SAS PCIe card installation and cable connections.

5.6 Replacing the Storage Backplane

Instructions for removing and installing the storage backplane, which connects hard drives to the system.

5.7 Replacing the DVD Drive

Step-by-step guide for safely removing and installing the workstation's DVD drive unit.

5.8 Removing or Installing DIMMs (Memory Modules)

Procedures for removing and installing Dual Inline Memory Modules (DIMMs) for memory upgrades or replacement.

5.9 Removing and Installing a PCI-E Card

Instructions for removing and installing Peripheral Component Interconnect Express (PCI-E) expansion cards.

5.10 Removing and Installing Standard PCI Cards

Procedures for removing and installing standard Peripheral Component Interconnect (PCI) expansion cards.

5.11 Replacing the System Battery

Details how to remove and replace the system battery, noting the risk of CMOS data loss.

5.12 Replacing the System Fan

Step-by-step guide for safely removing and installing the system fan for optimal cooling.

5.13 Replacing the Power Supply Unit (PSU)

Procedures for safely removing and installing the workstation's internal power supply unit.

5.14 Replacing the I;O Board Assembly

Instructions for removing and installing the Input/Output (I/O) board assembly containing front panel connectors.

5.15 Replacing System Cables

Guidance on removing and installing various system cables, identifying connectors and routing.

5.16 Replacing the Heatsink and CPU

Describes how to remove and replace the CPU and its heatsink, noting it is for trained technicians only.

5.17 Replacing the Motherboard

Instructions for removing and installing the system motherboard, noting it is for trained technicians only.

5.18 Updating and Resetting the BIOS

Details the process for flashing the system BIOS and resetting BIOS settings after an update.

Appendix A System Specifications

A.1 System Components and Features Overview

Lists the key components of the Sun Ultra 20 M2 Workstation and their primary features.

A.2 Memory Configurations and Installation

Details possible memory configurations and guidelines for installing DIMMs into the workstation's slots.

A.3 PCI-E and PCI Expansion Slot Specifications

Lists the characteristics, types, and positions of available PCI-E and PCI expansion slots.

A.4 Physical Specifications of the Workstation

Details the physical dimensions, weight, and other physical attributes of the Sun Ultra 20 M2 Workstation.

A.5 Power Specifications for the Workstation

Lists the system's power requirements, including input voltage, frequency, and current ratings.

A.6 Environmental Specifications for Operation

Outlines the environmental conditions required for safe and optimal operation of the workstation.

Appendix B BIOS POST Codes

BIOS Port 80 POST Codes Explained

Lists and explains the Power-On Self-Test (POST) codes displayed by the BIOS during system initialization.

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