3-8 Sun Ultra 20 M2 Workstation Service Manual • January 2007
3.4 Obtaining Technical Assistance
If the troubleshooting procedures in this chapter fail to solve your problem, you can
receive additional technical support at the Sun web sites and telephone numbers
listed in
TABLE 3-2.
TABLE 3-2 Sun Web Sites and Telephone Numbers
Workstation Documents and Support Resources URL or Telephone Number
PDF files for all the current Sun Ultra 20 M2
Workstation documents.
http://www.sun.com/documentation/
Solaris OS and other software documents. This
web site has full search capabilities.
http://docs.sun.com/documentation/
Discussion and troubleshooting forums. http://supportforum.sun.com/
Support, diagnostic tools, and alerts for all Sun
products.
http://www.sun.com/bigadmin/
Links to software patches. Lists some system
specifications, troubleshooting and maintenance
information, and other tools.
http://www.sunsolve.sun.com/handbook_pub/
Sun service program phone numbers. 1-800-872-4786 (1-800-USA-4Sun) Select Option 1
International telephone numbers for Sun service
support.
http://www.sun.com/service/contacting/
solution.html
Warranty and contract support contacts. Links to
other service tools.
http://www.sun.com/service/warrantiescontra
cts/index.html
Warranties for every Sun product. http://www.sun.com/service/support/warranty
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