SYSMEX pocH-100i - Page 92

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TROUBLESHOOTING
INTRODUCTION
pocH-100
i
Revised February 2011
6.3. ERROR MESSAGES, POSSIBLE CAUSES AND ACTIONS TO RESOLVE THE ERROR
Aperture Clog
Possible cause
Transducer chamber aperture is clogged, or air bubbles have
entered the transducer chamber.
Action to resolve the error
• Removetheapertureclog.Executeautomaticclogremoval
(see page 4-7).
• Cleanthetransducer(seepage4-4).
• Cleantheaperturewiththebrush(seepage4-13).
• Press"Execute"tocleartheerror,andClogRemovalisex-
ecuted.
Special notes, if error re-
mains
Ready for next analysis, however, the next sample may be
analysed incorrectly.
HGB Error
Possible cause
• DirtyHGBowcell.
• BubblesmixedinHGBowcell.
• DirtyWBCTransducerchamber.
Action to resolve the error
Press"Execute"tocleartheerror,andCleanTransducerisex-
ecuted.
Special notes, if error re-
mains
Ready for next analysis, however, the following sample re-
sults may be incorrect.
Blank Error
Possible cause
• Instrumenthasnotbeenoperatedforseveraldays.
• Apertureclogged.
• DirtyHGBowcell.
• Airtrappedinthesystem.
• Reagentfaulty.
Action to resolve the error
• Cleanthetransducer(seepage4-4).
• Replacethereagent(seepage4-12).
• Press"Execute"tocleartheerror,andAutoRinseisexecut-
ed.
Special notes, if error re-
mains
Ready for next analysis, however, the following sample re-
sults may be incorrect.
Temp. Error (H)
Temp. Error (L)
Possible cause
Temperature in the detector block is too high or too low.
-"Temp. Error(L)": Detectorblock temperatureis14 °C or
lower
-"Temp. Error(H)":Detectorblock temperatureis31 °Cor
higher
Action to resolve the error Setroomtemperaturebetween15-30°C.
Special notes, if error re-
mains
• Thesign(indicatestheresultislowinreliability)willappear
to the left of the analysis results.
• Ifthe temperatureinthedetectorblockistoohighorlow,
perform shutdown of the instrument. Leave the instrument
at an appropriate room temperature for some time, then
turn the main switch ON again.
*
PinchV1 MT Error
Possible cause
Operation of driving motor is abnormal. The tube is stuck or
broken.
Action to resolve the error Turn the main switch OFF, then turn it ON again.
Special notes, if error re-
mains
Not ready until the error is resolved.
QC (L-J) Error
QC (X
_
) Error
Possible cause
• Aspirationofcontrolbloodwasincomplete.
• Mixingofcontrolbloodwasinsufcient.
• Controlbloodhasdeteriorated.
• Instrumentfailure.
• TARGETvalueorLIMITvaluewasenteredincorrectly
Action to resolve the error
• Reanalyzethecontrolbloodagain.
• ConrmTARGETandLIMITvalues.
Special notes, if error re-
mains
Ready for next analysis, however, the following sample re-
sults may be incorrect.