SYSMEX pocH-100i - Page 93

6-6
1234578 6
pocH-100
i
Revised June 2008
TROUBLESHOOTING
INTRODUCTION
QC Data Error
Setting Error
Stored Error
Possible cause
An error occurred in the set values of the stored data or QC
data due to momentary power failure, sudden electric noise
interference, etc.
Action to resolve the error Turn the main switch OFF, then turn it ON again.
Special notes, if error re-
mains
• Followtheinstructionson thescreento"repair"thedata.
Then restart instrument.
If"repair"isnotsuccessful,then"initialize"thedata.
• Whentheinstrumentisinitialized,allstoreddataisdeleted.
Ifsettingshavebeeninitialized,setsettingsagain.
•Ifeither"repair"or"initialize"issuccessful,theprogramwill
be started.
Tube holder Error
Possible cause
• Thesamplepositionwasopenedwhiletheinstrumentwas
operating.
• Noadapterwasset.
Action to resolve the error
Afterclosingthedoor,press the"Execute"tocleartheerror
and the recovery sequence is executed.
Special notes, if error re-
mains
Not ready until the error is resolved.
RAM and ROM Error
Possible cause
CPU malfunction due to momentary power failure, sudden
electric noise interference, etc.
Action to resolve the error Turn the main switch OFF, then turn it ON again.
Special notes, if error re-
mains
Applications cannot be started.
PLT Smp’g Error
RBC Smp’g Error
WBC Smp’g Error
Possible cause
• Aperturepartlyclogged.
• Airbubblesstickingintransduceraperture.
• Effectofexternalelectricnoiseinterference.
Action to resolve the error
• Removetheapertureclog.Executeautomaticclogremoval
(see page 4-7).
• Transducer cleaning sequence.ApplyCELLCLEANin the
transducer and r un Transducer cleaning sequence (see page
4-4).
• Cleanaperturewithtransducerbrush(seepage4-13).
• Separate thesource of theelectricnoisefromtheinstru-
ment.
• Press"Execute"toclear theerror,andtheClogRemovalis
executed.
Special notes, if error re-
mains
Ready for next analysis, however, the following sample re-
sults may be incorrect.
Setting Seq. Err
Possible cause
At the time the reagent was aspirated inside the instrument
(priming), a motor error, chamber error, sample position error,
or right side cover error occurred.
Action to resolve the error
• Press"Execute",thenturnOFFthemainswitch.Checkcon-
necting the reagents and waste bottle, then restart the in-
strument.
• Press"Cancel"toreturntothepreviousLCDscreen.
Special notes, if error re-
mains
Not ready until the error is resolved.