Station Features 92 FlexSet 120S/280S User Guide
FlexiCall: Receiving Calls at a Remote Destination
FlexiCall: Receiving Calls at a Remote Destination
If your remote destination is located outside the enterprise (connected to the PSTN or public cellular network), you
can answer all your FlexSet calls from your remote destination. Once you have answered a call at your remote
destination, you have the following options:
Function Key Use to:
Place a new call *1
Listen for a dial tone indicating that you can place a call to a new contact. Your
original conversing party will be disconnected
Transfer call
A dial tone prompts you to enter the required transfer number. Transfer can be
screened or unscreened.
To return to the original conversing party (when transfer destination is busy or does
not answer) dial *2 again.
Switch to Broker/
Consultation/3-Way
Conference call
*2
A dial tone prompts you to enter the required third party number. Depending on
your Class of Service definitions, one of the following three party functions will be
activated (see page 111):
• Broker Call
• Consultation
• 3-Way
Combination of Consultation/Broker/3-way Conference Call
Divert call to Coral station *3
A dial tone prompts you to enter a divert number. You will be disconnected and
your conversing party will be transferred to the divert number. Your number will not
show on the divert party’s display.
Access voice mail/IVR *4 For instructions on accessing voice mail from an IRSS phone, refer to page 93
Divert call to your FlexSet *5
You will be disconnected and your conversing party will be transferred to your
Coral station. Your number will not show on your FlexSet’s display.
If your station does not answer within the system defined time-out period, the call
will return to your remote phone.
NOTE: Your remote phone will be activated as a part of the system only when a remote call is picked up at that
phone.
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