Station Features 59 FlexSet 120S/280S User Guide
Boss Groups
Boss Groups
A Boss Group is a number of stations operating together in which the individual stations may or may not
simultaneously ring, as defined by the system per Boss Group.
Members of a Boss group share a
LINE key which functions very much like a common line among keysets. The
appropriate
LINE key flashes at all stations when a call arrives and can then be answered by any group member.
Calls directed to a Boss Group ring at all members assigned to ring within the group, then may be directed to any
members that are assigned to ring after a delay (ring delay after time-out).
When set to ring at a specific station, the call can be either transferred to any group member or picked up by any
group member when the original group member is not in exclusive hold. Any group member can join a conversation
for ‘1A2’ or 3-way conversation by pressing the appropriate illuminated
LINE key, but only when the original group
member is not in privacy mode. Additional members can join to make a 4-way conversation when allowed system-
wide, and none of the three participants have Privacy on.
To program a line key, see Programming: Feature Keys on page 141.
The maximum number of lines available for your group is defined on a per group basis.
Use the following guide to navigate through this section:
Using Boss Groups...................................page 60
Programming Privacy...............................page 61
Programming Exclusive Hold .................. page 62
Call Forwarding .......................................page 64
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