Receiving Calls 40 FlexSet 120S/280S User Guide
Receiving Calls
There are several ways to answer calls. Answer the call directly by using the conventional methods such as pressing
the flashing
SPKR key, lifting the handset or pressing any flashing key (DSS, LOOP, Line, etc). Other options
include using one of the state-related Coral system telephony features before you answer or diverting the unanswered
call. The state related features automatically appear, as shown in the display below:
caller #
DND
Mute
FwdAll
All-E
Number
caller #
DND
Mute
FwdAll
[DND] Do Not Disturb is used to send a reorder (busy) tone to the incoming call, thus avoiding answering the
call. Once DND is activated, all incoming calls will receive reorder tones. (page 87)
[Mute] Mute can be activated during ringing before answering so that when the call is answered your side of
the conversation is muted, and the caller will not hear you. When this feature is activated by the [Mute]
on/off toggle switch, a bullet appears. The mute feature deactivates the microphone for your
speakerphone and handset or headset. Press the toggle key again to restore the microphone.
[FwdAll] Call Forward All. Use this feature to forward all incoming calls to another destination. To operate,
press the [FwdAll] soft key when your FlexSet is ringing and select the destination. (page 66)
[All-E] Call Forward All External. Relevant for external calls only. Use this feature to forward all incoming
external calls to another destination. To operate, press the [All-E] soft key when your FlexSet is ringing
and select the destination. (page 66)
[Number] Number is used to briefly display the caller’s dial number instead of the name.
[Divert] Divert is used to divert an incoming call to another system station, group or Library number. (page 81)
1. Press [Divert].
2. Enter the required destination number.
[CallWt] Calls Waiting is used to view the number of calls waiting for you (including this incoming call).
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