Making Internal Calls 31 FlexSet 120S/280S User Guide
Internal: During a Call
Internal: During a Call
The following features are available during an internal call:
ANSWER 2nd party name or number
Page_Q
Xfer
Hold
Mute
CallWt
ANSWER
2nd party name or number
Page_Q Xfer Hold
[Page_Q] Page Queue places your call on hold by sending it to one of ten Page Queue destinations. You are then
free to page all the system members from your FlexSet and announce that there is a call for Mr. Doe on
a specific Page Queue Line. The call can be picked up from any system station. (page 130)
[Xfer] Transfer passes your call to another destination. Pressing
[Xfer] places the called party on Hold. Dial a
number (internal or external), and disconnect to transfer the call, or first announce the call and then
disconnect. (page 166)
[Hold] Hold places the active call on hold. (page 106)
[Mute] Mute can be activated during a conversation to mute your side of the conversation (handset, headset and
speaker-phone). When this feature is activated by the
MUTE on/off toggle switch, a bullet appears.
[CallWt] Calls Waiting can be used to view the number of calls waiting for you during a conversation. (page 51)
[Park] Park your call at your station so that you can pick it up at another system station. (page 135)
[Number] Number is used to briefly display the caller’s dial number instead of the name.
[Spk/Hs] Speaker/Headset toggles between speaker and the handset operation. (See Using the Speakerphone or
Headset on page 20)
[Privac] Privacy puts your FlexSet into Privacy mode. This prevents other members of your Boss Group from
accidentally joining your conversations.
[ExHold] Exclusive Hold puts your FlexSet into Exclusive Hold mode. This ensures that a call placed on hold
can be retrieved only at your station. If Exclusive Hold is cancelled, the call put on hold can be retrieved
by any other member of your Boss Group.
[DND-WP] Do Not Disturb - Whisper Page is used to enable or block your FlexSet from receiving a message
whispered by another station. When this feature is activated, a bullet appears next to [DND-WP]. If you
press while on a call, the feature will be active for the duration of the current call only.
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