Station Features 106 FlexSet 120S/280S User Guide
Hold
Hold
A calling party can be placed on hold while another call is made. The held party can hear one of the following:
music, reorder tone, busy tone or no sound at all as defined system-wide.
Call Hold is accessible via the [Hold] soft key, or the
HOLD fixed key.
10:50 26 May 2004 site name
user name station number
Redial Page_Q Hold Remind PickUp
10:50 26 May 2004 site name
user name station
Page_Q Hold Remind
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CALL HOLD Name
Next ReConn
CALL HOLD Name
Next ReConn
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During a call, press [Hold] or
HOLD to place the second party on hold.
The [Hold] soft key is shown with a bullet next to it, indicating that a call has been placed on hold at your station. A
*HOLD* message appears on the top line to remind you that a call is held at your station. The
HOLD fixed key LED
is lit and the fixed
LOOP key is winking.
Retrieving the call from Hold:
Press the blinking
LOOP key to connect.
OR
4. Press [Hold] or
HOLD.
5. Choose [ReConn]. If more than one party has been placed on hold, scroll between names by using [Next].
6. The held calls are returned in “first in/first out order”.
If you do not return to the call on hold within a predetermined amount of time, the call will automatically return
to you.
If your telephone is defined (by the system administrator) as Hard
HOLD, the message CALL ON HOLD appears
after placing a call on hold. When Hard Hold is activated on a call, your station will be considered busy for
additional incoming calls. However, outgoing calls can still be made.
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