Station Features 165 FlexSet 120S/280S User Guide
Silent Monitoring
[S.Mon2] 2-Way Silent Monitoring is used to monitor both sides of a 2-way conversation simultaneously. This
feature can be activated from idle, or while attempting to call a busy or non-answering destination.
NOTE: This feature requires a CNSsl card, an 8DRSM card or a CNF card to be installed in the
system. When a CNF card is installed, it must be defined as C3-WAY.
Operating from idle:
1. Press [S.Mon2].
2. At the prompt, dial the station number.
Options available while monitoring:
• To cancel 2-way Silent Monitor, press [Abort], SPKR or hang up.
• To whisper to the 1
st
party, press [WhspPg].
Operating upon hearing busy or ringback tone:
1. Dial the station.
2. Upon hearing busy or ringback tone, press [S.Mon2].
OR
Press [Xfer] and dial 9.
Options available while monitoring:
• To cancel 2-way Silent Monitor, press [Abort], SPKR or hang up.
• To whisper to the 1
st
party, press [WhspPg].
NOTE: If you hear the reorder tone when attempting to monitor a call:
1. Either the port is protected against monitoring (SECURED); or
2. All conference card ports are engaged (NO RESOURCE).
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