Station Features 55 FlexSet 120S/280S User Guide
ACD and UCD Hunt Groups
[ACDBsy] Busy ACD Group, an Attendant feature, enables the attendant to define the maximum number of calls
that can be placed in a waiting queue for any ACD group. Once this number is reached, additional calls
arriving at the ACD group will hear the busy tone.
1. Press [ACDBsy].
2. Dial an ACD group number or press the
buttons to scroll between the ACD groups.
[Next] and [Prev] appear, which can also be used to scroll between groups.
3. Choose [Change] (change call number) to change the maximum number of callers that will hear the
busy tone.
4. Enter a 3-digit number with leading zeros, up to 254 (e.g. 023 for 23).
5. Choose [Cancel] to delete the limitation.
6. Press [Exit] to terminate.
[MoveSt] Auto Set Relocate (move station) is designed for use as hot seat feature in call center environments,
allowing you to move your station and all your station’s predefined features to a new location.
See Auto Set Relocate on page 56.
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