e-STUDIO5520C/6520C/6530C © 2008-2011 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
6 - 28
6.1.5 TopAccess related error
Error code
Message displayed in
the TopAccess screen
Contents Troubleshooting
5110 Toner Not Recognized - Please
Check Toner.
Toner cartridge detection error P. 6-143
5BD0 Power failure occurred during restore Power supply is cut off during the
restoration of database sent from
TopAccess
P. 6-143
5C10 FAX Unit is not attached. Network FAX is disabled because the
FAX Unit is not attached
P. 6-143
5C11 Security error on Address Book. The network FAX job failed because
the specified address is not
registered in the Address Book
P. 6-143
5C20 The file has been imported Displayed when data have been
imported from TopAccess
(Not an error message)
P. 6-143
5C21 Failed to import the file - Invalid file
format
Data import from TopAccess failed
due to invalid file format
P. 6-143
5C22 Failed to import the file - Internal
error
Data import from TopAccess failed
due to an internal error, the cause of
which is unknown
P. 6-143