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© 2008-2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5520C/6520C/6530C
ERROR CODE and TROUBLESHOOTING
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6.2.2 Paper misfeeding
[E110] ADU misfeeding (paper not reaching the registration sensor)
1. Open the jam access cover and check if there is any paper in front of the registration sensor.
Remove it if there is.
* If the error still occurs, check the following.
2. Is the registration sensor working? (Perform the input check:03-[FAX]OFF/[7]/[F])
* If it is working properly, proceed to 6. If not, check 3 to 5 below.
3. Check if the connector CN337 on the LGC board is disconnected from the registration sensor or
the harnesses are open circuited. Correct if any.
4. Replace the registration sensor.
5. Replace the LGC board.
6. Is the ADU clutch working? (Perform the output check: 03-222)
* If it is working properly, proceed to 10. If not, check 7 to 9 below.
7. Check if the connector CN338 on the LGC board is disconnected from the ADU clutch or the
harnesses are open circuited. Correct if any.
8. Replace the ADU clutch.
9. Replace the LGC board.
10.Check the rollers in the ADU. Replace them if they are worn out.
[E120] Bypass misfeeding (paper not reaching the bypass feed sensor)
1. Are the bypass motor, bypass pick-up solenoid and bypass feed sensor working? (Perform the
output check: 03-126, 03-254 and the input check: 03-[FAX]ON/[4]/[D])
* If it is working properly, proceed to 6. If not, check 2 to 5 below.
2. Check if the connector CN469, CN497, CN498 on the ADU board is disconnected from the
bypass motor or the bypass feed sensor, or the harnesses are open circuited. Correct if any.
3. Replace the bypass motor.
4. Replace the bypass pick-up solenoid.
5. Replace the bypass feed sensor.
6. Replace the LGC board.
7. Check the rollers in the ADU. Replace them if they are worn out.
[E130] 1st drawer misfeeding (paper not reaching the 1st drawer feed sensor)
1. Open the jam access cover and check if there is any paper in front of the 1st drawer feed sensor.
Remove it if there is.
* If the error still occurs, check the following.
2. Is the 1st drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[1]/[G])
* If it is working properly, proceed to 9. If not, check 3 to 8 below.
3. Check if the connector CN513 on the PFC board is disconnected from the 1st drawer feed
sensor or the harnesses are open circuited. Correct if any.
4. Replace the 1st drawer feed sensor.
5. Replace the PFC board.
6. Is the feed motor working? (Perform the output check: 03-120)
* If it is working properly, proceed to 10. If not, check 7 to 9 below.
7. Check if the connector CN512 on the PFC board is disconnected from the feed motor or the
harnesses are open circuited. Correct if any.
8. Replace the feed motor.
9. Replace the PFC board.
10.Check the 1st drawer feed roller, separation roller and pickup roller. Replace them if they are
worn out.
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