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© 2008-2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5520C/6520C/6530C
ERROR CODE and TROUBLESHOOTING
6 - 11
6.1.2 Service call
Error code Classification Contents Troubleshooting
C021 Copy process related
service call
Developer unit motor-YMC locking error: The
developer unit motor-YMC is not rotating normally.
P. 6 - 11 9
C022 Developer unit mixer motor-YMC locking error: The
developer unit mixer motor-YMC is not rotating
normally.
P. 6 - 11 9
C023 Developer unit motor-K locking error: The
developer unit motor-K is not rotating normally.
P. 6 - 11 9
C024 Developer unit mixer motor-K locking error: The
developer unit mixer motor-K is not rotating
normally.
P. 6-120
C130 Paper feeding system
related service call
1st drawer tray abnormality: The tray-up motor is
not rotating or the 1st drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 1st drawer)
P. 6 - 7 4
C140 2nd drawer tray abnormality: The tray-up motor is
not rotating or the 2nd drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 2nd drawer)
P. 6 - 7 4
C150 3rd drawer tray abnormality: The 3rd drawer tray-up
motor is not rotating or the 3rd drawer tray is not
moving normally. (the case that paper can be fed
from any drawer except the 3rd drawer)
P. 6 - 7 5
C160 4th drawer tray abnormality: The 4th drawer tray-up
motor is not rotating or the 4th drawer tray is not
moving normally. (the case that paper can be fed
from any drawer except the 4th drawer)
P. 6 - 7 5
C180 LCF tray-up motor abnormality: The LCF tray-up
motor is not rotating or the LCF tray is not moving
normally. (the case that paper can be fed from any
drawer except the LCF)
P. 6 - 7 5
C1A0 LCF end fence motor abnormality: The LCF end
fence motor is not rotating or the LCF end fence is
not moving normally. (the case that paper can be
fed from any drawer except the LCF)
P. 6 - 7 6
C1C0 Option LCF tray-up motor abnormality: The option
LCF tray-up motor is not moving normally
P. 6 - 7 6
C260 Scanning system
related service call
Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is
turned ON.
P. 6 - 7 7
C270 (1) Carriage home position sensor not turning OFF
within a specified period of time: The carriage does
not shift from its home position in a specified time.
(2) Downloading firmware with an incorrect model.
P. 6 - 7 7
C280 Carriage home position sensor not turning ON
within a specified period of time: The carriage does
not reach to its home position in a specified period
of time.
P. 6 - 7 7
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