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© 2008-2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO5520C/6520C/6530C
ERROR CODE and TROUBLESHOOTING
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[E200] 1st drawer transport jam (not reaching the registration sensor)
[E210] 2nd drawer transport jam (not reaching the registration sensor)
[E270] Bypass transport jam (not reaching the registration sensor)
[E300] 3rd drawer transport jam (not reaching the registration sensor)
[E330] 4th drawer transport jam (not reaching the registration sensor)
[E3C0] LCF transport jam (not reaching the registration sensor)
1. Open the jam access cover and check if there is any paper in front of the 1st drawer feed sensor.
Remove it if there is.
* If the error still occurs, check the following.
2. Is the 1st drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[1]/[G])
* If it is working properly, proceed to 6. If not, check 3 to 5 below.
3. Check if the connector CN516 on the PFC board is disconnected from the 1st drawer feed
sensor or the harnesses are open circuited. Correct if any.
4. Replace the 1st drawer feed sensor.
5. Replace the PFC board.
6. Is the transport motor-1 working? (Perform the output check: 03-124 or 524)
* If it is working properly, proceed to 10. If not, check 7 to 9 below.
7. Check if the connector CN512 on the PFC board is disconnected from the transport motor-1 or
the harnesses are open circuited. Correct if any.
8. Replace the transport motor-1.
9. Replace the PFC board.
10.Check the condition of the feed roller, separation roller and pickup roller of each paper source,
and replace them if they are worn out.
11.Check the transport roller. Replace it if it is worn out.
[E220] 2nd drawer transport jam (not reaching the 1st drawer feed sensor)
[E310] 3rd drawer transport jam (not reaching the 1st drawer feed sensor)
[E340] 4th drawer transport jam (not reaching the 1st drawer feed sensor)
[E3D0] LCF transport jam (not reaching the 1st drawer feed sensor)
1. Open the jam access cover and check if there is any paper in front of the 1st drawer feed sensor.
Remove it if there is.
* If the error still occurs, check the following.
2. Is the 1st drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[1]/[G])
* If it is working properly, proceed to 6. If not, check 3 to 5 below.
3. Check if the connector CN512 on the PFC board is disconnected from the registration sensor or
the harnesses are open circuited. Correct if any.
4. Replace the 1st drawer feed sensor.
5. Replace the PFC board.
6. Is the transport motor-2 working? (Perform the output check: 03-229, 231)
* If it is working properly, proceed to 11. If not, check 7 to 10 below.
7. Check if the connector CN512 on the PFC board is disconnected from the transport motor-2 or
the harnesses are open circuited. Correct if any.
8. Replace the transport motor-2.
9. Replace the PFC board.
10.Check the condition of the feed roller, separation roller and pickup roller of each paper source,
and replace them if they are worn out.
11.Check the transport roller. Replace it if it is worn out.
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