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ERROR CODE and TROUBLESHOOTING
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[1C6B] Terminal mail address error
Check the SMTP Authentication method.
Check if there is an illegal character in the Terminal mail address.
Set the correct SMTP Authentication method or delete the illegal character and reset the
appropriate Terminal mail address, then perform the job again.
[1C6C] Destination mail address error
Check if there is an illegal character in the Destination mail address.
Delete the illegal character and reset the appropriate Destination mail address, then perform the job
again.
[1C70] SMTP client OFF
Set the SMTP valid and perform the job again.
[1C71] SMTP authentication ERROR
Check that SMTP authentication method, login name and password are correct, then perform
authentication again.
[1C72] POP Before SMTP ERROR
Check that both the POP Before SMTP setting and POP3 setting are correct, then perform
authentication again.
[1C80] Internet FAX transmission failure when processing E-mail job received
Reset the “Received InternetFax Forward”.
[1C81] Onramp Gateway transmission failure
Reset the mail box.
[1C82] Internet FAX transmission failure when processing FAX job received
Reset the “Received Fax Forward”.
[1CC1] Power failure
Check if the power cable is connected properly and it is inserted securely.
Check if the power voltage is unstable.
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