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ERROR CODE and TROUBLESHOOTING
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[ 6 ] File sharing related error
[2D10] System access abnormality
[2D32] File deletion failure
[2DA6] File deletion failure
[2DA7] Resource acquiring failure
Delete some files in the shared folder by using Explorer because of automatic/manual file deletion
failure (in case of [2DA6])
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting
(08-690).
[2D11] Insufficient memory
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
When the Imaging Acceleration Board (GE-1170, optional) is installed
Since the input data are a high-compression PDF created at high speed, an error code is displayed
when the input data cause the overflow of the memory capacity specified for data processing.
Check the content of the data and reattempt the process because the specified memory capacity
cannot be changed. You cannot see if this error will occur until you actually perform the process.
[2D12] Message reception error
[2D13] Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.
[2D14] [2D61] Invalid parameter
When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[2D15] Exceeding the maximum size for file sharing
Divide the file in error into several files and retry. Or retry the job in a single-page format.
[2D20] System management module access abnormality
[2D21] Job control module access abnormality
[2D22] Job control module access abnormality
[2D60] File library access abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting (08-690).
If the recovery is still not completed, replace the SYS board.
[2D30] Directory creation failure
[2D31] File creation failure
[2D33] File access failure
Check if the access privilege to the storage directory is writable.
Check if the server disc, local disk or USB storage device has a sufficient space in capacity.
[2D40] Image conversion abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.
If the error still occurs, first, check if there are no jobs existing and then initialize the shared folder
using the Setting Mode (08-667).
When the Imaging Acceleration Board (GE-1170, optional) is installed
Refer to the following page:
Service Manual “25.4.10 Abnormality Related to Imaging Acceleration Board (GE-1170,
optional)”
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