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TROUBLESHOOTING
Table 12. SmartDC Controller - Troubleshoong
Ref.
No�
Display Descripon
Possible Causes Soluons
Condion Alert, Error or Fault
6 HYSECURITY
BAD POWER
Crically low 24V supply
power. This message can
occur only on inial start
up if power is crically
low.
DC power is below 14V –
no control funcons will be
allowed at all.
1. No AC Power. See item 3
above.
2. Wiring / Connector problem
– check all connecons.
Clean or repair as required.
3. Check baery condion.
Check power board power
switch for 115V or 230V and
match to incoming power.
7 No display. LED
blinking.
SmartDC Controller is
receiving power, but
baery voltage is very
low.
Several possible causes:
- The AC power has been
shut o from the operator
for too long and the
baeries are drained.
- Wiring problem.
- Baeries no longer hold a
charge.
- Bad SmartDC Controller.
- Bad transformer.
1. No AC power. See item 3
above.
2. Wiring / Connector problem
– check all connecons.
Clean or repair as needed.
3. Check baery condion.
4. SmartDC Controller charger
failure – check charger
voltage and replace
SmartDC Controller.
5. Transformer failure –
replace transformer.
8 HYSECURITY
LOADER
The SmartDC Controller
cannot locate the
system soware or
soware is being loaded
into the SmartDC
Controller.
There is no soware loaded
on the SmartDC Controller
or soware is currently
being loaded.
Load the latest soware
version (H5.XX) using S.T.A.R.T.
with a download cable
(preferably USB) or wait for
soware to nish loading.
9 ALERT 1
FORCE OPEN
Gate forced open. The gate has been forced
open from a full closed
limit and is being prevented
from re-closing. Must be
enabled in User Menu.
Will self-clear aer an open or
close input.