Action Yes No
Does the problem remain?
Step 3
Replace the original control panel
with a new control panel.
Make sure that the new control
panel is not previously installed
from another printer.
Does the problem remain?
Contact the next level of support. The problem is solved.
Step 4
Check if the controller board was
recently replaced.
Was the controller board recently
replaced?
Go to step 5. Contact the next level of support.
Step 5
Replace the current controller
board with the original controller
board. See Controller board
removal.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Replace the original controller
board with a new controller board.
Make sure that the new controller
board is not previously installed
from another printer.
Does the problem remain?
Contact the next level of support. The problem is solved.
116
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting
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