Xerox B310

Action Yes No
Is the duplex guide free of
damage?
Step 9
Replace the duplex guide. See
Duplex guide removal.
Does the problem remain?
Go to step 10. The problem is solved.
Step 10
1 Enter the Diagnostics menu,
and then navigate to:
Printer diagnostics &
adjustments > Sensor tests
2 Find the sensor (input).
3 Make sure that the sensor
actuator freely moves and is
not stuck.
Does the sensor status change
while toggling the sensor?
Go to step 12. Go to step 11.
Step 11
1 Remove the right cover. See
Right cover removal.
2 Make sure that the JMTR1
sensor cable is properly
connected to the controller
board.
Does the problem remain?
Go to step 12. The problem is solved.
Step 12
Perform a print test.
Does the problem remain?
Contact the next level of support. The problem is solved.
224422 PPaappeerr JJaammss
224422 PPaappeerr JJaamm MMeessssaaggeess
Error code
Description
Action
242.26 Paper fed from tray 2 was picked
but it never reached the sensor
(input).
See Optional tray pick drive failure
service check .
242.80 Paper jam caused by the motor
(tray 2) not turning on.
Xerox
®
B310 Printer
Service Manual
85
Diagnostics and Troubleshooting