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Restore the printer to its correct configuration. Contact your Hardware Support Line to obtain the
applicable zip file. Flash the printer settings and embedded solutions..
Note: The software bundle contains the latest version of the firmware, applications, and
software licenses from the Lexmark Virtual Solutions Center (VSC). The printer firmware may
be at a different level from what was used before replacing the controller board.
Extract the contents of the zip file.
• Perform the install instructions on the Readme file in the exact order shown. Restart the printer
only if the file says so.
• For more information on how to flash the downloaded files, see Updating the Printer Firmware.
• To load the zip file, see Restoring Licenses and Configuration Settings.
After performing the installation instructions in the Readme file, confirm that the printer is restored.
• If you are unable to access the administrative menus to verify that the printer is restored, then
ask the customer for access rights.
• If a 10.00 error appears after you restart the printer, then contact the next level of support.
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To load the zip files that you received from Hardware Support, do the following:
1. Open a web browser, and then type the printer IP address.
Xerox
®
B310 Printer
Service Manual
141
Parts Removal