Xerox B310 Service Manual

66yyyy EErrrroorrss
660000––668800 EErrrroorr MMeessssaaggeess
Error code
Description
Action
600.01 Toner tally from the RIP was not
received.
Resend the print job. If the
problem remains, then contact the
next level of support.
600.02 Video did not start.
600.04 Duplex page was not picked.
600.05 Invalid PH NVRAM Type error was
detected.
600.06 Paper port driver is unresponsive.
600.07 Page is at image point before EP is
ready.
600.09 EP update error was detected.
600.10 EP late run-in error was detected.
600.11 Packing material was detected by
the sensor (toner density).
Remove the imaging unit and
toner cartridge, and then make
sure that all packing material are
properly removed.
600.95 RIP intentionally declared a jam
error, usually to prevent a kiosk
user from printing free pages.
Resend the print job. If the
problem remains, then contact the
next level of support.
602.29 Tray 2 was not ready for picking. See Optional tray pick drive failure
service check .
611.02 An Input ISR error occurred and
the printhead was not ready.
See Printhead service check.
611.32 Lost Hsync errors were detected.
Laser safety interlock system may
be the cause.
611.33 Lost Hsync errors were detected
during servo.
611.34 A mirror motor lock error was
detected.
611.35 Mirror motor never got first lock.
611.36 Mirror motor lock never stabilized.
611.37 Paper reached the sensor (input)
but the mirror motor was not
locked.
104
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting

Xerox B310 Specifications

General

Color	Yes
Print technology	Laser
Resolution color	4800 x 4800 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	15 s
Time to first page (black, normal)	6.7 s
Time to first page (color, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17 ppm
PCL fonts	6
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	80000 pages per month
Recommended duty cycle	0 - 6000 pages per month
Number of PostScript fonts	158
Number of print cartridges	4
Page description languages	HTML Direct Image Space, PCL 5, PCL 6, PDF 1.7, PostScript 3, XPS
Processor frequency	1000 MHz
Sound pressure level (printing)	50 dB
Sound pressure level (duplex printing)	52 dB
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	1
Mac operating systems supported	Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 11, Windows 8, Windows 8.1
Total input capacity	251 sheets
Total output capacity	125 sheets
Paper tray 1 input capacity	250 sheets
Multi-Purpose tray input capacity	1 sheets
Custom media width	98 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper, Rough paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	1000 pages
Display	LCD
Control type	Buttons
Product color	Blue, White
Display diagonal	2.4 \
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	47-63 Hz
Power consumption (max)	530 W
Power consumption (off)	0.2 W
Power consumption (standby)	22 W
Power consumption (printing)	360 W
Power consumption (PowerSave)	1.61 W
Harmonized System (HS) code	84433210
Operating temperature (T-T)	10 - 32.2 °C
Operating relative humidity (H-H)	15 - 80 %
Package depth	567 mm
Package width	534 mm
Package height	450 mm
Package weight	23800 g

Weight and Dimensions

Depth	421 mm
Width	442 mm
Height	308 mm