Action Yes No
Step 3
1 Make sure that the JMTR1
cable is properly connected to
the controller board.
2 Check the cable for damage.
Is the cable free of damage?
Go to step 5. Go to step 4.
Step 4
Replace the JMTR1 cable.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
Perform a POR.
Does the problem remain?
Contact the next level of support. The problem is solved.
116622 EErrrroorrss
116622 EErrrroorr MMeessssaaggeess
Error code
Description
Action
162.80 The motor (tray 2 pick) does not
turn on.
See Optional tray pick drive failure
service check .
162.81 The motor (tray 2 pick) does not
turn off.
162.82 The motor (tray 2 pick) speed did
not ramp up to the required level.
162.83 The motor (tray 2 pick) stalled.
162.84 The motor (tray 2 pick) ran too
slow.
162.85 The motor (tray 2 pick) ran too
fast.
162.86 The motor (tray 2 pick) ran too
long.
102
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting