Xerox B310

Error code
Description
Action
88.1x The remaining life of the toner
cartridge is low.
88.2x The remaining life of the toner
cartridge is very low.
88.3x The toner cartridge life has ended.
88.4x The toner cartridge life has ended.
The printer forces a hard stop on
the toner cartridge.
UUnnssuuppppoorrtteedd oorr UUnnrreessppoonnssiivvee TToonneerr CCaarrttrriiddggee
SSeerrvviiccee CChheecckk
Action Yes No
Step 1
Check whether the toner cartridge
installed is genuine.
Is the cartridge a genuine and
supported Xerox unit?
Go to step 3. Go to step 2.
Step 2
Install a genuine and supported
Xerox toner cartridge.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
1 Check the toner cartridge
contacts for contamination.
2 Check the toner cartridge for
leaks and damage.
Are the toner cartridge and its
contacts free of contamination
and damage?
Go to step 5. Go to step 4.
Step 4
Clean or replace the toner
cartridge.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
Check the toner cartridge smart
chip contacts for contamination.
Are the contacts free of
contamination?
Go to step 7. Go to step 6.
Xerox
®
B310 Printer
Service Manual
91
Diagnostics and Troubleshooting