Other Symptoms
BBaassee PPrriinntteerr SSyymmppttoommss
Symptom
Action
A false tray paper low message appears. See Tray near empty service check .
A false bin full message appears See False bin full error service check .
TTrraayy NNeeaarr EEmmppttyy SSeerrvviiccee CChheecckk
Action Yes No
Step 1
Check the actuatorin the tray
insert for damage.
Is the actuator free of damage?
Go to step 3. Go to step 2.
Step 2
Replace the tray insert.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
1 Make sure that the sensor (tray
near empty) is properly
installed.
2 Check the sensor for damage.
Is the sensor free of damage?
Go to step 5. Go to step 4.
Step 4
Replace the sensor (tray near
empty) assembly.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
1 Make sure that the sensor
cable is properly connected to
the controller board.
2 Check the sensor cable for
damage.
Is the sensor cable free of
damage?
Go to step 7. Go to step 6.
Xerox
®
B310 Printer
Service Manual
117
Diagnostics and Troubleshooting