Xerox B310

Action Yes No
Step 5
1 Remove any packing material
left on the imaging unit.
You may need a pair of pliers
to remove pieces of plastic
inside the imaging unit.
2 Check the charge roller contact
on the right side of the
imaging unit for damage and
contamination.
Is the charge roller contact free of
damage and contamination?
Contact the next level of support. Go to step 6.
Step 6
Replace the imaging unit.
Does the problem remain?
Contact the next level of support. The problem is solved.
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Note: Before performing this print quality check, print the Print Quality Test Pages. From the
control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages, and then
perform the initial print quality check. See Performing the initial troubleshooting check .
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Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting