Xerox B310

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Action Yes No
Step 1
Remove all paper from the bin,
and then resend the print job.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Check the fuser access area for
jammed paper and obstructions.
Is the fuser access area free of
jammed paper and obstructions?
Go to step 4. Go to step 3.
Step 3
Remove the jammed paper and
obstructions.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Check the duplex path area for
jammed paper and obstructions.
Is the duplex path area free of
jammed paper and obstructions?
Go to step 6. Go to step 5.
Step 5
Remove the jammed paper and
obstructions.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Check the duplex guide for proper
installation.
Is the duplex guide properly
installed?
Go to step 8. Go to step 7.
Step 7
Reseat the duplex guide, and then
make sure that it is properly
closed.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
Check the duplex guide for
damage.
Go to step 10. Go to step 9.
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Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting