Action Yes No
You may need a pair of pliers
to remove pieces of plastic
inside the imaging unit.
2 Make sure that there are no
obstructions between the
charge roller and
photoconductor drum.
Does the problem remain?
Step 4
1 Turn off the printer, wait for 10
seconds, and then turn on the
printer.
2 Set the toner darkness to a
lighter setting.
From the control panel,
navigate to Settings > Print >
Quality > Toner Darkness.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
Replace the imaging unit.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
1 Remove the right cover. See
Right cover removal.
2 Make sure that the HVPS1
cable on the controller board
and HVPS is properly
connected.
Does the problem?
Go to step 7. The problem is solved.
Step 7
Replace the HVPS. See HVPS
removal.
Does the problem remain?
Contact the next level of support. The problem is solved.
44
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting
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