Xerox B310

Action Yes No
From the control panel,
navigate to Settings >
Print > Quality > Toner
Darkness.
b Set the paper type,
texture, and weight to
match the paper loaded.
From the control panel,
navigate to Settings >
Paper > Media
Configuration > Media
Types.
Does the problem remain?
Step 6
1 Remove the imaging unit.
2 Push either side of the transfer
roller, and then check if it
depresses and bounces back
into place.
3 If the transfer roller does not
depress and bounce back into
place, then reinstall the
transfer roller.
4 Firmly shake the toner
cartridge to redistribute the
toner, and then insert it.
5 Turn off the printer, wait for 10
seconds, and then turn on the
printer.
Does the problem remain?
Go to step 7. The problem is solved.
Step 7
1 Make sure that the transfer
roller is properly installed.
2 Check the transfer roller for
contamination and damage.
Is the transfer roller free of
contamination and damage?
Go to step 9. Go to step 8.
Step 8
Reinstall or replace the transfer
roller. See Transfer roller removal.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Replace the imaging unit. See
Transfer roller removal.
Does the problem remain?
Go to step 10. The problem is solved.
46
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting